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motoGP and WSBK video pass subscribers

Discussion in 'General' started by IrocRob, Feb 24, 2023.

  1. IrocRob

    IrocRob Well-Known Member

    So Dorna has this new "combined login" bullshit that is causing me issues.

    I subscribe to both motoGP and WSBK under different names and passwords.

    Now WSBK does not let me log in and says I need to subscribe, even though I have already renewed.

    No response yet from WSBK, anyone else having a problem logging in?
  2. Banditracer

    Banditracer Dogs - because people suck

    Yes, I'm having the exact same problem.
  3. IrocRob

    IrocRob Well-Known Member

    Thanks - at least I know I'm not the only one...... :crackup:
  4. Same issue. I just said f it and paid the 69 EU and I’ll sort it out later. I want to watch racing.
    cav115 and cpettit like this.
  5. Kevgentile

    Kevgentile Well-Known Member

    Your motogp login info defaults to wsbk.
    Rance Taylor likes this.
  6. IrocRob

    IrocRob Well-Known Member

    No it does not. My motoGP login does not get me logged into WSBK.
    It gives me the "free subscription" that is pretty much good for nothing.
    When I try to watch current video, it tells me I need to subscribe again.

    Maybe it would have done that if I had used the same login and password.....IDK
    Last edited: Feb 24, 2023
  7. noles19

    noles19 Well-Known Member

    Dorna really needs to get their shit together as expensive as all this is. And the password issues they had last year.
  8. Triple X

    Triple X Well-Known Member

    Same here
  9. Kevgentile

    Kevgentile Well-Known Member

    I got an email several weeks back from dorna indicating that my gp login would be required for sbk as well.
    I completely forgot and when I tried to login in last night with my wsbk passowrd I kept getting errors.
    So,I changed my password and later tried logging into motogp with my gp password I got the same error.
    It was then that I remembered about the shared account info. Kind of a mess but got it worked out
  10. IrocRob

    IrocRob Well-Known Member

    So how did you get it worked out?
    As I said I have already paid for subscriptions to both under different names & passwords.
    I can log in to motoGP but not WSBK.
  11. ScottyRock155

    ScottyRock155 A T-Rex going RAWR!

    Mine is working fine. Same login for both.
  12. lopitt85

    lopitt85 Well-Known Member

    Mine is not working, keep being told to subscribe. :mad: Renewal was completed on 7FEB for 69.90 EUR ($78.67). Can't watch the freaking races...put in a help request with my transaction# from my renewal. MotoGP is working fine.
  13. Youpaiyou

    Youpaiyou Well-Known Member

    I’m in the same boat as you guys. I don’t even see a way to contact anyone for help.
  14. Youpaiyou

    Youpaiyou Well-Known Member

    Okay. This is bizarre. I used my old account sign in email and password and it worked……. I don’t know if this is a glitch or what but I’m at least watching race 1 for now. Fingers crossed the issue is resolved for me. Good luck guys!
  15. MachineR1

    MachineR1 Well-Known Member

    Yeah wtf. It kept telling me I didn't have the pass when I tried to log in with my phone (I wanted to cast to my TV). I gave up with my phone, and it let me log in and watch with my MacBook.
    Youpaiyou likes this.
  16. Youpaiyou

    Youpaiyou Well-Known Member

    It’s weird, but I had a similar experience. I could login with my phone but not my laptop or tv using the same login info.
  17. lopitt85

    lopitt85 Well-Known Member

    They fixed mine after I put in the help request through the contact us link.
    Youpaiyou likes this.
  18. wsmc42

    wsmc42 Well-Known Member

    Yep, same problem. Frustrating. This is why change sucks. I sent email for help and I did receive a reply confirming my subscription but asking for a screenshot of my account showing my user name. Trying to avoid internet and social media like the plague to not spoil the races.
  19. IrocRob

    IrocRob Well-Known Member

    For anyone who needs it the contact link is:

    [email protected]

    I still have not received any response from them other
    than the automated reply saying they received my email
    and issued me a complaint number.
    Youpaiyou likes this.
  20. SuddenBraking

    SuddenBraking The Iron Price

    Huh, I had no issues at all logging in and watching the races this weekend on my WSBK account.

    That being said, I was excited to watch them on my ipad using the WSBK app but after searching all over I couldn't find the "no spoilers" part of the app so had to watch through the interwebz. Am I missing it in there or does the WSBK pass not have videopass?

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