So the wife was driving up a city street. 2 lanes moving in the same direction, she's in the left... The right lane is ending, signs say merge over etc etc... There's traffic, c so there going pretty slow...I guess the woman to her right just figured she'd be let in and just kept driving to the left and drove into our car... Seems all pretty simple... Her fault... But her insurance is saying otherwise... Next move? No police was called because it was a minor accident but there is damage.