Google Reviews.....

how dare you speak about your fellow Floriduhians like that ...you're a Florist

 

LOL obviously theres not enough words, and I think my response was the best I could do for google. Thats what sucks, most of my bad reviews were saying the "owner yelled at me" or "treated me like an idiot" which I don't deny. The ones that I yelled at, were only me yelling back. I've always been a finisher, I don't like to start shit, but when you push me, i'll fucking end it.

 

Google reviews are just like yelp. Anyone can leave one even if they weren't a confirmed customer.

My only bad review is from a company that the coast guard hires to pay their bills because they're to fucked up to pay them themselves. They contract out their own money management.

Guy didn't spec the job right and had to go to his boss for another PO. We bid the job blind because that was in his RFQ. Left us a 1 star google review with no explanation. On top of that they still use us

I keep hoping some rich lawyers will sue the shit outta these ratings systems and take it back to 1980 but it hasn't happened yet.

I have 100s of happy customers, they're not wasting their time writing reviews.

 

That was my first impression but there are a lot of 5 star reviews that when you read them totally throws them under the bus. It smacks of a company that paid or discounted the reviewer to change the rating after the fact. It's easier for people to go back and change 1 star to 5 than it is to rewrite their review.

 

Sadly the only way to play these is with a standard response like "We value you as a customer and will use your feedback to make every customer experience amazing"

Typing anything else just makes the bad comments seem true. The response is worth more than the review in a potential customers eyes.

Your response while probably dead on accurate isn't helping you. This is the crap you hire someone outside the shop to reply to so they have no emotional attachment to the shit show that played out on the showroom floor.

 

I read the Minority Report...lol
I would turn the comments off and do a page like this...
https://rbracing-rsr.com/eatshit.htm

 

I will say ranking them by worst review was freaking hysterical. Sounds like you could tape an episode of Jerry Springer in the showroom. You got angry baby mommas, broke ass baby daddies, crack heads, track day winners, and dudes with $200 bikes that need $2000 repairs but want you to do the work for 50 bucks lol.

Oh and the fact that it isn't that hard to piss off Robby Bobby enough to have him threaten to smash your skull in with dented hindle pipe is reason enough to have comments turned off.

@Robby-Bobby
Maybe I should start writing your responses. Here's a little rap Diddy I wrote to sum up what happened.

(Verse 1)
Baby momma, baby daddy, rollin' down the street,
Tryna buy a scooter, but our credit took a beat,
Pimpin' ain't easy, we're hustlin' every day,
But them bills and loans, man, they just won't go away.

(Chorus)
Bad credit blues, tryna make a move,
Baby momma, baby daddy, got something to prove,
Scooter dreams, but our score's in the pits,
Time to flex our hustle, show 'em we don't quit.

(Verse 2)
Baby momma lookin' fly, baby daddy's got the swag,
But the bank says no, man, this system's such a drag,
We hit the dealership, talkin' 'bout our dreams,
But the sales guy's laughin', or so it seems.

(Chorus)
Bad credit blues, tryna make a move,
Baby momma, baby daddy, got something to prove,
Scooter dreams, but our score's in the pits,
Time to flex our hustle, show 'em we don't quit.

(Verse 3)
Baby momma speakin', said, "I don't need your ride,
I'll find my own way, ain't got nothin' to hide,"
Baby daddy's trippin', "Girl, you're actin' whack,"
They start talkin' smack, it's a full-on verbal attack.

(Chorus)
Bad credit blues, tryna make a move,
Baby momma, baby daddy, got something to prove,
Scooter dreams, but our score's in the pits,
Time to flex our hustle, show 'em we don't quit.

(Outro)
In the end, they figured out, it's more than just the ride,
It's the love and the struggle, side by side,
Baby momma, baby daddy, they got each other's back,
Pimpin' might be hard, but their love is on track.

 

You had to go there

 

People like that are worthless scourge. They add zero value to society.

The internet has given a voice to many people who shouldn't have one

 

there is a way to report the review. there's a variety of options for why you feel it's a wrong review (competitor, discrimination/hate speech, personal information, spam, bullying/harassment, etc).

when I google the company, even though it's not listed when it first comes up when you look at reviews, if you go to "newest" it shows up. But you've already got one more 5* review on top of that one. A couple more and the whiners will drop off the first page.

overall your reviews are good, and the ones that aren't are explained pretty well (the idiot that wanted his main wiring harness tapped into on his new Rocket 3). I'd stop by. again.

 

"I'm rubber, you're glue..whatever you say bounces off me and sticks to you"

There...post that as a response to Shamiqua Lamma Damma Ding Dong's review.

My work here is done.

 

I tried googling robby-bobbys scooter store and nothing comes up. What gives?

 

D&D Cycles Pensacola, FL

 

That was a sarchasm you just fell into.

 

Your response should have been "they tried to finance a scooter with an accessory extended swingarm. Financing was turned down. They should have left out the swingarm."

 

I'm not gonna tell him...

 

Full out guerrilla warfare is your only / best option. Check out Long's Motorcycle in Miami, FL. They pride themselves on the bad reviews. Of course, I don't think they are actually trying to make money as a motorcycle shop, so there's that.

 

or turn the tide & report the "hate" crime to your local Sheriff & FBI

http://www.escambiaso.com/home-2/about-us/

https://www.fbi.gov/how-we-can-help-you/more-fbi-services-and-information/ucr/hate-crime

 

I just need to say that seeing long responses to negative reviews is something that would discourage me as a potential customer. Id think no response at all would sit better with me as a potential customer. Or something like "We're sorry you had a bad experience at or store. We do try our best everyday but in the end we are a retail shop and inevitably a few of our customers will have a negative experience."