Computer Help..Redirect problem

Yesterday, I attempted to use my Paypal account to donate some money to Aaron. Apparently I have a “redirect” in my computer that takes me to a web page that asks me for all my personal info…like , Mothers maiden name…SS#…Bank account info, including pin numbers. This redirect is also there when I try and log on to my eBay account as well. I had a friend logon to my accounts on his computer….no redirect.

I’ve tried 15 different spyware cleaner programs trying to remove this, but no luck.

Hoping someone on here has dealt with such a problem before. My Ebay & Paypal have not been compromised. Any suggestions?

Thanks in advance.

 

Download another browser and go from there. See if the problem persists on a new browser.

If it doesn't presumably, the IE browser is hi-jacked.

Suggest Firefox.

http://www.mozilla-europe.org/en/firefox/

 

Thanks very much....that worked!!:up:

 

YVW.

I strongly suggest you change your passwords.

IMO, everyone should rotate/change passwords frequently for any kind of personal, financial or email type sites.

 

Commonly referred to as a "Browser Hijack".

 

had a simliar problem,downloaded as you did and no virus detector spyware would remove it. i then took my unjacked browser and downloaded lavasoft,and spybot through the unjacked browser. ran the scans,had to shut down after the scans, spybot came back in soft mode and recompleted the scan.problem solved. hope this works for you. i spent about 4hrs on this sunday.i wish i was techical enough to figure out who these assholes are.i would enjoy sharing a cocktail with them.[they kind with the rag out the end of the bottle)

 

AVG works fine too.

 

Format your machine.

No, seriously. Format it. There is no way to verify that machine is clean. You can run all the viri scanners, anti-spyware, etc, and still have crap on there. Once a PC gets rooted, it's too easy to pile crap in there that scanners can't find. Anyone who claims they can clean a machine with downloadable tools is fooling themselves.

 

x 10e6

-jim

 

Here are the 2 of the best options.....for spyware related issues...
Malwarebytes Mbam, i use this religiously (oops, is this posted in general ) at work to remove a plethora of infections.
http://www.download.com/Malwarebyte...4572.html?part=dl-10804572&subj=dl&tag=button

Trend Micros housecall (takes a while)
http://housecall65.trendmicro.com/

 

solution

If you really want to solve the problem and are willing to follow some explicit directions go here.....

http://www.bleepingcomputer.com/forums/topic34773.html

then download Chrome or Firefox and disable javascript and java while looking at porn......:up:

 

Mozilla Firefox is awesome. I downloaded a long time ago and have used ever since. It eliminated every problem I every had with system shut downs, freezes, and security compromises.

 

oh yeah, a good system restore wipes out most virus problems as well.. just a pain in the ass, but much better than a hacked pc.

 

scorched earth policy is the ONLY policy when it comes to this stuff. Get AVG installed when you rebuild, hopefully you have a firewall on your Internet connection (ex: BEFSR41- wired or WRT54G - wireless) to help protect from worms and the like before your OS is patched...

 

then go throw dd-wrt on that router :up:

 

I wouldn't even trust a reformat, I'd pull the hard drive out and smash it with a sledgehammer. Or burn the PC and buy a new one.

 

You forgot the part about loading files from a compromised backup.

-jim