Anyone make a warranty or damage claim with Yakima racks?

On my way to ride this morning... the wheel strap broke completely out of its housing and the bike came loose from the wheel tray & managed to low side at 60 mph. The rack is less than 5 years old... no degradation or issues. My 29er is totaled though. Swingarm is junk, handlebars broke, etc. Has anyone filed a claim for damaged property through Yakima due to a rack failure?

 

Bummer, sorry to hear about that. You sure would expect them to last much longer, since that is a quality brand.

 

Is it one of these?
https://explore.yakima.com/recalls?_ga=2.111832388.1583520472.1523719111-1222152421.1523719111

 

unfortunately no... its this one
https://www.yakima.com/holdup

 

Holy fuck that sucks. I doubt they'll pay and the warranty specifically states they aren't liable, but man be relentless and you have my sympathy!!!

 

Weather takes a toll on those rubber straps. I've had numerous experiences with customers having similar issues.
Sorry to hear about this. I tell my customers to check them thoroughly every time they use them.

 

this post is totally not to rub salt in your wounds, sorry about your bike brosef... but next time, 1Up Rack. destroys any of the others and no plastic or rubber in the entire thing, its worth the little extra. that sucks.

 

I was going to call out the 1up as well. Those Yakimas should still hold up, but I bought the 1up after seeing one in person.
Nothing else is in the same league.

 

thats the thing... usually check em once a week. Checked them yesterday. The whole pull cleat came out with the rivet still intact.

 

ya it sucks when you look in the rear view and dont see your bike...

 

That's fucked. I prefer Saris and Thule.

 

Any luck?

 

Ive been trading emails with Yakima. I called my vehicle insurer and I some coverage there after a $250 deductible. Not as bleak as I thought. Still kind of bummed.