Bazzaz software problems

I've done searches and emailed bazzaz, but it's the weekend so maybe you guys can shed some light on this. I just bought a Z-fi for my wife's GSXR600, installed on bike and loaded the software into my laptop, when I plug it up as directed it tries to communicate, but says it can't find the driver(CP210x). During install, it said drivers installed succesfully. Anybody else seen this, or have any ideas?

 

If you go to device manager in Windows, you should see the CP210x driver as a simulated serial port when the Bazzaz box is plugged in to your PC and the ignition on. Usually Com7 or something. If not, reinstall and reboot. Follow the driver install instructions to the letter.

 

Thanks, I'll give it a shot when I get home.

 

It does show up like that, but says I don't have the software to install it. I'm begining to think I got a bad software cd from Bazzaz.

 

if you think you have a bad software CD their software is located on their website.

http://www.bazzazperformance.com/index.php?option=content&task=view&id=15&Itemid=37

 

Per Bazzaz 10 minutes ago, "our software doesn't currently work with 64 bit systems". So now, I have a Bazzaz unit I can't tune with my new laptop without installing a 32 bit OS. This information should be all over Bazzaz products so that people know BEFORE making purchases. Just my .02

 

you can install the 32bit system as a virtual machine and only run it to update the Bazzaz unit.

this one is free.

http://www.virtualbox.org/

 

I'm able to use Bazzaz software on my 64-bit Vista system. I ended up having to download a driver from the internet. I let the computer find it.

I believe what I downloaded is CP210x_VCP_Win2K_XP_S2K3.zip.
https://www.silabs.com/Support Documents/Software/CP210x_VCP_Win2K_XP_S2K3.zip

 

I was just about to suggest the same solution - there are 64bit drivers out there. I don't know why Bazzaz doesn't know about them.

 

Bazzaz has emailed me back, saying they would have a solution soon and they'd get it to me asap. They sent me an email with new software attached, and afterwards it would communicate with the driver, but only for about 45sec.

 

Pretty sure in Windows you can run an app as a 32bit process? I am no windows guru, but I remember seeing that when I right click and look at the properties of a application...

 

Just an update. Windows did its routine updates last night and picked up one for the driverfrom Silabs. My Bazzaz now works flawlessly

 

Man! I am currently going through the same exact problem right now!!!

 

PM me your email and I'll send you the software they sent me (if they haven't already). Then when you run an update it should work, hopefully.

 

I've been out of town. I sent you my email. Thanks bro!!

 

Link sent, hopefully it helps!

 

I got the link. It works!! FINALLY!!!!!!! thanks bro!!!!

 

I got a strange problem with Bazzaz today. At home the communication was fine between my laptop and the Bazzaz unit. Today at the track it just keep trying to communicate the process bar keep going on forever and nothing happens. What can it be?
There was no change made to the laptop since last time was working.
Can be the time change DST?

 

its called windows, its shit, you gotta restart, and yes you can use win 7 64bit with bazzaz if u download the driver from the internet and dont be afraid to restart the computer multiple times

 

I did restarted like 5 times uninstall, and all the usual things but no change...