Any Yamaha dealers on board?

I took my FJR in for the 2nd gear recall. The dealer performed the physical repair bur cant do the ecm flash. THEY DONT HAVE THE TOOL...

They say its on backorder. 2 months now without the bike and cant tell me when I'll get it, because Yamaha won't let me have without the new flash.

Are these things on backorder? for how long?

 

Is this tool specific for this bike, or recall? No way to take bike to another Yamaha dealership with the tool? Or have another dealer that has this tool loan it to your dealer? I don't know the situation, or how many dealers are "local" to you.
2 months would suck, big time. Don't they have loaner bikes?

 

Who did the warranty work? Dealer name.

 

I’ve had various Yamaha parts on B/O, as far back as last November. They have really dropped the ball.

 

How can they legally not give you your own bike back, recall or no recall?

 

Probably NHTSA regulation. You cant let the vehicle back on the highway once it’s in for a recall and the recall has been 100% completed.

 

covid. it`s everybody.

 

The fuck I wouldn't be taking my bike to another dealership to have the ECM flashed.

To steal Broome's line: "Uppercuts would be given out all over the place." "I'd be giving away free uppercuts and $5 bills and I"m all out of $5 bills."

 

Yeah, I deal with all brands and they've been the worst.

 

What I'm struggling to grasp about this story is WHY the dealer made the appointment and took the job in without actually having the tool to complete the job. Did they advise you of that fact at any point in the process? If on the day of your scheduled drop off, they should have advised you that they have yet to recieve the tool and reschedule the service.

 

Maybe they were out of fjr parts too, until then...jk. might be the similar issue anything with an automotive chip in it which seems heavily affected by issues in Taiwan, not strictly covid.

 

Try and order parts for a Cummins industrial motor right now then get back to me

 

I'd love to see them tell me I can't have my bike back....

 

Not completely accurate. There are noticeable differences in service levels, between manufacturers.

 

2 friends have affected FJR's and separate dealers told them bikes going in now won't see the recall parts until August as they have to order those parts based on the VIN number.
But even the simple parts and pieces from Japan are on the forever boat getting here.
I waited just at 6 weeks for the silly brake switch recall part and that started back in January.
Wonder if the OP could ring aling Yamaha Corporate for some help getting that ECU flashed ?

 

Yeah, that is my issue too.
Firts, parts for recall were on order, finally got that in, mechanical rebuild is done. bike has been test riden by mech and checks out ok.

The tool in question is I am guessing a OBD reader/programmer for Yamaha. Dealership is under new ownership and old owner was "supposed" to leave this. Obviously he did not.. and we have waited for my bike to be completed to discover this, Yeah me.... I drove almost 2 hours to go to "this" dealer as they had a reputation for being very good with FJRs and ther is no place around Bham I would let touch it (still only has 50 miles on it, Did I say NEW bike?)
I had no idea about the sale. at least the "old mechanic" is the one who worked on it.

I am stuck with my thumb up my ass with no recouse it seems as I am sure any other dealer would not want to flash it.

They did the brake recall as well already. it was done before 2nd gear.

 

Its Yamaha Corp.

The ecm flash is a detune on 2nd gear so it doest strip again. (or we could just use beefier components...)

 

pmed

 

Wouldn’t be so quick to blame Yamaha, there is a shortage of many components and raw materials globally.

 

Apologie video...