I agree 100%. More people get screwed over by not seeking legal counsel than by doing so. There can be lifelong chronic issues caused by this accident that they could deal with for the rest of their life. An accident that should never have happened, that they had no control over. I don't think trying to treat this as a lottery ticket is what anyone should do, but it should be made right based on the expenses incurred and the acute/chronic medical issues resulting from the accident. That is fair. Everyone is extremely lucky the son of the rider that struck the ambulance didn't have to watch his father die. It could be an unfortunate outcome, but at the end of the day they need to ensure they are making the right decision for themselves and their family, not for any other organization or insurance companies sake.