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MotoGP Phishing Email re. Auto Renew Cancelled

Discussion in 'General' started by KCFirebolt, Apr 22, 2025.

  1. KCFirebolt

    KCFirebolt Large man. Little bike.

    Just a heads up, I received a very authentic-looking email saying that I had turned off my auto renew. I hadn't, and it wasn't. Didn't click on it, but it looked pretty convincing at a glance. Had to think about it for a second. Be careful out there.
     
    KCFirebolt, Apr 22, 2025
    #1
    CRA_Fizzer, kirk erlinger and sheepofblue like this.
  2. nlzmo400r

    nlzmo400r Well-Known Member

    Not sure it was actually phishing. I got the same thing this morning and assumed my son hit something on the TV app while I wasn't watching. I clicked the link, went to my 'subscriptions' and saw that it was set to auto-renew. So I'm assuming it's just a bug of some type. I wasn't prompted for any info or anything and the link brought me directly to the MotoGP website.
     
    nlzmo400r, Apr 22, 2025
    #2
    KCFirebolt likes this.
  3. sheepofblue

    sheepofblue Well-Known Member

    Still a good practice to NEVER click on the link. Just go to your account as usual not via a link in the email.
     
    sheepofblue, Apr 22, 2025
    #3
    bullockcm, beac83, YamahaRick and 4 others like this.
  4. Greg S

    Greg S #84 Machine

    Did this in 2015 took me 6 months of emailing motogp support to get my account back. they mirrord the gp site and keystroked my user and password then changed my password and sold it on a website for people to pay to use my user and email for a $20 one time fee.
     
    Greg S, Apr 22, 2025
    #4
  5. Gixxerguy855

    Gixxerguy855 Well-Known Member

    I received the same thing today. Had to check my account to be sure I was squared away. Certainly looked authentic!
     
    Gixxerguy855, Apr 22, 2025
    #5
    KCFirebolt likes this.
  6. Martin Lewis

    Martin Lewis Can we go back to the track already?

    Same here. I thought that was weird, but I was gonna roll with it
     
    Martin Lewis, Apr 22, 2025
    #6
  7. Robin172

    Robin172 Well-Known Member

    I got the same one, read it then junked it.
     
    Robin172, Apr 22, 2025
    #7
  8. Martin Lewis

    Martin Lewis Can we go back to the track already?

    Hi Martin,

    Due to a temporary issue, you received by mistake an email about the cancellation of the automatic renewal of your current subscription.

    Our tech team is working to amend this situation.

    Your automatic renewal will keep the same status as it had before this email was sent.

    Thank you for your understanding, and we do apologise for any inconvenience.


    Best regards,

    Dorna Sports | Customer Service
    [email protected]
    [email protected]
     
    Martin Lewis, Apr 22, 2025
    #8
    PatricksDad and KCFirebolt like this.
  9. Yzasserina

    Yzasserina sound it out

    Got general whoops we’re sorry, ignore email from Dorna just now.
     
    Yzasserina, Apr 22, 2025
    #9
    xrated likes this.
  10. xrated

    xrated Well-Known Member

    I got the auto renewal cancellation notice to, so I did what I usually do in those situations. I ignored the link in the email and went directly to their site and logged in......everything was fine. Then about 15 minutes ago I got the next email from them explaining that the previous email was an error and they are working on a technical issue......all good as far as I can tell
     
    xrated, Apr 22, 2025
    #10

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