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Mongo....online registration question?

Discussion in 'General' started by Smalls, Mar 29, 2011.

Page 2 of 5
  1. Mongo

    Mongo Administrator

    In spirit if not physically...



    :crackup:
     
    Mongo, Mar 30, 2011
    #21
  2. Suburbanrancher

    Suburbanrancher Chillzilla

    [​IMG]
     
    Suburbanrancher, Mar 30, 2011
    #22
  3. peakpowersports

    peakpowersports Well-Known Member

    Speaking of online registration, are the discount cards applied online (in the system) or do we have to fax in for that?
     
    peakpowersports, Mar 30, 2011
    #23
  4. Mongo

    Mongo Administrator

    I gave you a simple truthful answer. It contained all of the information available. It let you know that I do not have a specific time set as a deadline and that it is on my shoulders not anyone else in the office.

    I'm sorry you find that to be bad customer service but the answer still isn't any less true.
     
    Mongo, Mar 30, 2011
    #24
  5. Mongo

    Mongo Administrator

    They'e all built in already and are applied automatically.
     
    Mongo, Mar 30, 2011
    #25
  6. SmokeSignalRT

    SmokeSignalRT Fat Member



    I would but I don't go to any CCS/ASRA rounds....
     
    SmokeSignalRT, Mar 30, 2011
    #26
  7. sowega

    sowega #710

    [​IMG]
     
    sowega, Mar 30, 2011
    #27
  8. earacing

    earacing Race Dad

    :crackup:
     
    earacing, Mar 30, 2011
    #28
  9. aedwards01

    aedwards01 Well-Known Member

    I see nothing was learned from the vir thread about how the forum content comes across to people.
     
    aedwards01, Mar 30, 2011
    #29
  10. R Acree

    R Acree Banned

    What is this learn you speak of?
     
    R Acree, Mar 30, 2011
    #30
  11. Mongo

    Mongo Administrator

    I learned that quite simply no matter what, some people will get all pissed off and there is no point in bothering to be nice to them.
     
    Mongo, Mar 30, 2011
    #31
  12. KovzR6

    KovzR6 Well-Known Member

    DEAL!
     
    KovzR6, Mar 30, 2011
    #32
  13. 418

    418 Expert #59

    I found that funny as shit for some reason.:crackup:
     
    418, Mar 30, 2011
    #33
  14. ScottyRock155

    ScottyRock155 A T-Rex going RAWR!

    Holy crap I almost pissed myself! Funniest .gif I've seen in a long time. Bravo sir. :bow:
     
    ScottyRock155, Mar 30, 2011
    #34
  15. Smalls

    Smalls 2012 Blue...

    I dunno, maybe answering customer questions like a businessman and not a douche might end some of that....... I'll just direct my questions to Evelyn next time by email, at least she won't be a turd.....:up:
     
    Smalls, Mar 30, 2011
    #35
  16. aedwards01

    aedwards01 Well-Known Member

    I doubt you would have gotten the same reaction had your answer been, working on some other things right now probably have it up in a month or so. When you go to pick up the next motorcycle you buy and its not prepped or ready to go and you ask the sales manager when its going to be ready and he says when I get around to it your cool with that?
     
    aedwards01, Mar 31, 2011
    #36
  17. Smalls

    Smalls 2012 Blue...

    and you wonder why grid size continues to shrink......
     
    Smalls, Mar 31, 2011
    #37
  18. Mongo

    Mongo Administrator

    Yeah it's because you two are pissy :crackup:

    Yes, I'm being a douche to you. Welcome to getting a return of exactly how you're acting.

    My first response wasn't unprofessional or mean in any way - you chose to take it that way. That is your problem, not mine. Everything since has been because of how you have been acting.
     
    Mongo, Mar 31, 2011
    #38
  19. ekraft84

    ekraft84 Registered User

    Awesome response. :D It kinda was unprofessional, if you're going to be honest. Problem is, this customer of yours isn't one of the trouble makers here that you use a justification for your behavior. And it's a direct question regarding him wanting to give you money.

    You run a business with a goal to be the best club racing organization in the country. Take that to heart once in awhile and represent/take the higher road. WERA would benefit from it.
     
    ekraft84, Mar 31, 2011
    #39
  20. Smalls

    Smalls 2012 Blue...

    Thx Eddie.....it takes great customer service and quality leadership to make a great organization, both are severely lacking in this case.......
     
    Last edited: Mar 31, 2011
    Smalls, Mar 31, 2011
    #40
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