brought my audi in for repair to local shop, needed a tow then new rack and alt. got the car home and looked in the trunk for the bumper cover for the tow hook, it was gone. called them right away (I live 5min from shop) this is a aftermarket bumper that's sold with the cover, a stock one will not fit. shop says they don't have it and never saw it (no kidding), however it was most def there when the car was dropped off and they were in the trunk to disconnect battery. They pretty much told me theyre not going to do anything about it...any recourse?? bumper id 550 plus paint. im livid at this point.
Whew. I thought you were trying to get California repaired. I'd push them and have them check around the shop behind toolboxes and such acting as if it is just a mistake and be nice about it. Then if that doesn't work talk lawyer...
I work in a body shop...honestly the tow guys just pull those away...if there is a lanyard on it sometimes it stays..but for the most part...they are gone. Sometimes new bumpers don't come with them..it's a separate part. Ridiculous but true. Call the after market bumper company and see if they can help or grab a hobby knife and make one..
I thought it was the little cover in the bumper where you can screw in the little eye/hook you use to attach a tow strap or winch cable.
Buy yourself a fifth of Jack, down it while stewing for two hours and then head down there and fuck some shit up.
He's looking for the square that covers the tow hook attachment point people. Jebus. Who removed the cover and put it in the trunk, and who attached the tow hook? If its both you, then go after the shop. If its the tow driver, they are on the hook for it. Did you use a credit card that you can contest the charges with?
I think you are going to have to eat it man...no chain of custody ...he said vs he said.....could have blown off in the accident..might never have been there..tow guys took it ? Body shop guys took it ? Jussie Smollett took it who knows..you can't be sure who lost it ? You just want your stuff..agreed cars look bad without them.. on the other hand it's small potates . I think your recourse is limited.
I took it off the car, put it in the trunk and put on the tow hook. it went to the shop like that. tow hook was in the back seat when I picked it up. tow truck driver didn't touch the cover. driver is not affiliated with the shop.
Any similar cars on their lot with one of the bumpers covers?I'd be like,,,,, Oh there's my misplaced cover, must have got mixed up in the parts bin