Good dispatchers are great to have but more and more they are lowering the standards for them because they are lowering the pay. Dispatchers are a life line and it may just be the last voice I hear so i treat mine well I had a problem with a SEPTA dispatcher that was an absolute zero. I was trying to get a guy on a firearm warrant which I eventually did later in the evening. I literally told the on duty SEPTA OIC that I wanted to hit her in the head with a chair.